FAQ
QUESTIONS,
ANSWERED.
Everything you need to know before choosing or commissioning a KETNA piece.
From materials and dimensions to custom orders and delivery, find answers to the most common questions about KETNA products. If you need more information, we’re here to help.
01 WHAT DOES KETNA MAKE?
KETNA creates handmade metal furniture: dining table bases, coffee table bases and outdoor grill tables, plus bespoke designs made to order. Every piece is built for lasting construction and timeless form.
CAN I ORDER A CUSTOM SIZE?
Yes. We can adapt dimensions, proportions and details to your space and intended use. Send us your measurements or project idea and we will suggest the next step.
WHAT MATERIALS AND FINISHES ARE AVAILABLE?
Our main material is steel, available in finishes such as raw steel, clear protective lacquer and anthracite powder coating. Depending on the product, tabletops are available in oak wood or compact plate. Epoxy tabletops are coming soon. Bespoke combinations can be discussed for custom projects.
DO TABLETOPS COME WITH THE BASE?
This depends on the product. Each product page clearly shows whether the item is a base only or whether a tabletop can be added. Where available, you can select the tabletop material and size before adding the product to your cart.
HOW DO I CHOOSE THE RIGHT SIZE?
Consider the available space, the number of people you want to seat and how the piece will be used. If you are unsure, send us your room dimensions and requirements. We can help you choose suitable proportions.
HOW LONG DOES A CUSTOM PROJECT TAKE?
Timing depends on the design, materials, dimensions and current production schedule. We will confirm the estimated timeline before production begins.
DO YOU DELIVER INTERNATIONALLY?
We deliver throughout Slovenia and the European Union. Shipping costs depend on the size of the piece and the delivery location. Contact us with your address for a shipping quote.
HOW SHOULD I CARE FOR THE FINISHED PIECE?
Clean steel surfaces with a soft, slightly damp cloth and mild soap. Avoid abrasive cleaners and harsh chemicals. For tabletops, follow the care instructions for the selected oak wood or compact plate finish.
IS VAT CHARGED?
No. Prices are shown in euros and are final: VAT is not charged and nothing is added at checkout. Any delivery costs are shown before you complete your order.
WHAT IS INCLUDED IN THE PRICE?
Each product page explains whether the price covers the steel base only or includes a selected tabletop.
HOW IS DELIVERY CALCULATED?
Delivery depends on the size, weight and destination. Contact us with your address for a delivery estimate.
IS ASSEMBLY INCLUDED?
Assembly details depend on the product. We will confirm what is included before production or dispatch.
STILL HAVE QUESTIONS?
LET'S TALK.
Can’t find the answer you’re looking for? Get in touch and we’ll help you with product details, custom options or anything else you need to know.
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